How this site handles information.

Last updated: August 19, 2026

What we may receive

If you complete the AI intake or email us, we receive the information you choose to provide, such as your name, business email, company, role, organization profile, AI priorities, technology environment, privacy considerations, and a high-level description of a workflow you want to improve. If you use CanGenAI-Bot, the messages you submit are sent to our website endpoint and an external AI provider so the bot can generate a response.

AI intake responses

AI intake responses are stored in CanGenAI's Cloudflare D1 database so we can review the request, prepare for a discussion, keep internal follow-up notes, and manage the assessment's status. The form uses Cloudflare Turnstile to help prevent automated abuse. Do not submit client records, personal identifiers, privileged communications, passwords, proprietary documents, or other confidential or sensitive content. High-level descriptions are sufficient.

How we use it

We use information to respond to inquiries, explain CanGenAI services, assess whether a conversation may be useful, operate and secure the website, prevent misuse, and improve the service. We aim to collect only what is useful for those purposes.

CanGenAI-Bot and external providers

CanGenAI-Bot sends chat messages through OpenRouter and the selected underlying model provider. Provider logging, retention, and model-use policies can vary. The current chatbot configuration allows routing to compatible providers whose policies may permit data storage or model improvement.

For that reason, do not submit client files, privileged communications, health information, payment details, passwords, credentials, personal identifiers, or other sensitive information in the public chat. Review the applicable provider policies before sharing anything that could identify you or another person.

Website storage and logs

The website does not create a CanGenAI chat database or browser chat history. AI intake responses are stored as described above. Standard hosting, security, and provider logs may still be created by the services that operate the site, intake, and chatbot. Their retention and handling are governed by their own policies.

Choices and questions

You can choose not to use the chatbot and email us instead. If you have a privacy question about an inquiry you sent, contact hello@cangenai.ca. Please do not email sensitive information until we have discussed an appropriate channel.

Updates

We may update this notice as the site, chatbot, or providers change. The date above indicates the latest revision.